Very nice hotel, comfortable and luxurious rooms, good location, helpful staff
Olaf
травень 2025 р.
Overall, the staff and facilities are excellent. Worth for the amount paid. Breakfast great and wide choice. However, I was disappointed with the quality of cheviche served. I have expected more and better quality. Being Local food and one of the pride of Peru. Otherwise, overall it is good! I would like to commend the receptionists, Luz and Alexander who were very WELCOMING and accommodating and made our stay comfortable. We were given room upgrade on the last night which were very much appreciated. Just what we needed after few days in Cusco.
Lourdes
жовтень 2024 р.
The staff were friendly and helpful. There were welcome cookies and bottled water in the room and it was good as we arrived late at night and good for snacks. They have great breakfast options and a beautiful dining room. The hotel is located in a good neighborhood and quiet area.
Pei
червень 2025 р.
Our room was on The Level which was super. The staff and facilities in the lounge were excellent. Special mention to Apu, Kelly, Valentin and Luz for looking after us so nicely. Great customer service ethic in all the hotel. Our room was large, comfortable and well sound-proofed. Nice area of the city close to an upscale plaza and not far from the lovely coastal path.
Coletta
січень 2025 р.
From the available photos the hotel did not make any special impression on me, but I gave a recommendation to a friend who had stayed here before and I am glad for it. She was right. The accommodation was really nice and comfortable, the staff was friendly, the breakfast was plentiful.
Jitka
жовтень 2024 р.
came for the second time and the experience has been further enhanced. reception - Grover, Susan, Karla and the concierge all did a great job making me feel that coming back to this hotel 6 months later is like home-coming. comfy beds, really had a great relax. and they improved what I mentioned in last review - a handle in the shower area to prevent from falling. amazing terrace on the 5F to chill out. restaurant was amazing with the Tacu Tacu with fish and seafood. nice breakfast options with both criolle and continental selection. nearby Salaverry Real Plaza Mall you can get great meal options and shopping experience.
Chiawei
березень 2024 р.
FANTASTIC service with an incredible breakfast and very clean facilities. Juancarlos, Bryan Manchego, and Brian were especially welcoming and went the extra mile to make our stay unforgettable. The rooms were very nice and comfortable. The events like breakfast and tea time were very fun and well done.
Sarah
травень 2024 р.
Great stay and location for city attractions, costal paths and lots of amenities. Rooms are spacious, comfortable, nice bathrooms and hot showers. Staff friendly helpful and a special call out to Kelly Valeria who looked after us at The Level Lounge. Great food, good value and would definitely recommend this hotel.
Anne
січень 2025 р.
Staff was amazing, very accommodating and welcoming. The hotel was very clean and very up-kept.
Stephanie
травень 2024 р.
Great location - with easy access to transportation, costal paths, shopping plazas ands parks. Spacious, light and comfortable rooms. Excellent staff, very friendly and helpful. A special call out to Valeria and Kelly who looked after us in The Level and were always willing to help us with our Spanish and answer our queries.
Anne
лютий 2025 р.
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